World contact solutions
We are a contact center that combines technology and
personalized service to help small to mid-sized businesses enhance customer experience and drive sales growth.
The vision for World Contact Solutions is to be recognized across industries contact center as a key enabler of innovation and transformation.
ABOUT US COMPANY
About the World Contact Solutions
Our mission is to enable Enterprise’s strategic objectives through the successful delivery of project outcomes that drive meaningful and measurable results for the organization. Our focus areas include:
Value Delivery: Prioritize and maximize value at the portfolio and project level, embracing organizational agility
Organizational Maturity: Measure and improve organizational project management knowledge and process maturity
Best Practices: Establish and share an adaptive set of best practice approaches & tools
Talent Incubator: Become a desired destination for change agents and establish talent development programs
We Offer
How to partner with World Contact Solutions
Book a call
Our team will design a tailored support plan for your business through a fast and hassle-free consultation.
Plan your team
By partnering with you, we’ll assess your business’s unique needs and build a customized team to support your goals.
Set KPIs
You’ll meet your dedicated Account Executive, who will guide the onboarding, training, and set clear expectations for your account.
Training
We’ll train our top-tier team on your business processes, products, services, and brand voice while testing your helpdesk and workflow.
Go live
Your dedicated multi-channel specialist team will begin handling your support queues.
Report
We’ll provide regular reports and schedule follow-up meetings with your Account Executive to ensure you’re satisfied with our service.
CORE VALUE
Integrity
We hold ourselves to the highest ethical standards in everything we do.
Support
We give you the tools you need to succeed.
Knowledge
We provide expert resources to help you achieve the outcome for your project and organization.
Opportunity
We open doors and broaden to expand into new markets.
Results
We’re dedicated to helping you achieve your goals; we succeed when you succeed.
Diversity, Equity, and Inclusion
We work to create a more equitable world, where all learners can develop, advance, and thrive.
Why We Stand Out
The success of your business is at the heart of everything we do
01
- Personalized Solutions
02
- Global Reach with Local Touch
Our bilingual and multicultural team ensures your brand connects meaningfully with diverse audiences.
03
- Results-Driven Performance
Our strategies are backed by data and designed to deliver measurable outcomes.
04
- Commitment to Excellence
We’re passionate about helping you achieve your business objectives with exceptional service and dedication.